Our job really starts once your system is installed and commissioned. From routine PME (preventative maintenance evaluations) to media replacement or system upgrades and retrofits, our team of technicians is ready to keep your system up to specifications and functioning properly. Our USA-based service team and international partners are trained to troubleshoot, maintain and repair our systems and those by other OEMs, whether it be a mechanical, structural, controls, instrumentation or programming issue.
Our service team contains some of the best and brightest service professionals in the industry. Prior to entering the field each member of our service team completes train in the following departments:
- Engineering: GCES engineers work with new service team members, providing training on original build specification comprehension, changes in EPA standards, programming, alarms, and monitoring the control system.
- Safety: Our service team is required to complete a number of personal, workplace, driving, and machinery safety trainings. Also included in our training process is our corporate safety officer, who works with each new employee to provide them with knowledge of our safety standards, personal protection equipment best practices, and finally a review of OSHA requirements. This protects both our team and your facility as we are servicing it.
- Manufacturing: GCES services equipment from nearly every environmental protection system and oven manufacturer. As a result, we do not have quality control of the equipment that we are servicing prior to this appointment. Our field service representatives work closely with manufacturing to understand workmanship issues that can appear in the field and predictors for substandard quality workmanship. This provides our service members with a deep understanding of each piece of equipment and how it should have been built, enabling our team to serve as an advisor to you of potential manufacturing related hazards.
- Service: New service team members spend weeks in-house learning our checklists, forms, procedures, and standards before ever entering the field. As they enter the field, they work with team leads for many months receiving hand on experience and ongoing training.
Our USA-based service team and international partners have both the formal education and the job experience to support all your service needs. Our certified team has worked in computer programming, electronics, low voltage controls, oilfield technical service, drilling operation, hydraulic systems maintenance, mechanical engineering, and electrical contracting.
A GCES service partnership is only half of the success equation, your maintenance team is the essential other half. To optimize your uptime and increase the life of your pollution control equipment, regular inspections and evaluations are a must. These evaluations should be done yearly for equipment less than five years old and twice per year for older systems. For more information on how to greatly improve the life of your pollution control equipment, reduce operating costs and address small issues before they cause major problems implement this tips in this article.